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Serving your Silver Judaica needs since 2001

Returns

Your may refund or exchange an item within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. If you return your purchase within 10 days there is no restocking fee, however, between day 11 and day 30, there is a 25% restocking fee. If the reason for the return or exchange is due to the product being broken or defective, you will not be responsible for the return shipping but the restocking fees still apply. 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.  

Exchanges 

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@silverjudaica.com 

Shipping 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SilverJudaica

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